Gartner has just published the Market Guide for Virtual Customer Assistants, and has selected, among the 20 market leaders, only one company in France: OWI.
Even if we are growing very fast, what are we doing next to Microsoft, Nuance, IBM, eGain…?
Three points seem to have especially convinced Gartner:
This recognition by Gartner reinforces our strategy and encourages us to accelerate our investments to provide an increasingly industrial solution, easier for our major customers and partners to manage, and more and more international.
To find out the “Market Guide for Virtual Customer Assistants 2019” and the other editors highlighted by GARTNER, go here