The landscape of customer service is rapidly evolving, and innovative technologies are no longer a luxury but a necessity. Among these advancements, Generative AI stands out for its ability to generate new and relevant content based on varied input data. It goes beyond providing predefined responses and instead generates tailored
Are your customers using email more and more to contact you, resulting in a higher workload for your employees and making it harder to provide great quality service? You’ll be happy to hear there’s a simple solution: a plugin assistant for your email, which will: OWI makes your life easier
Email is playing an ever increasing role in the relationship between large businesses and their customers. One reason is because of how easy it is to transfer files – and we are seeing a considerable increase in the proportion of emails with attachments. That is why we decided to release
In September 2018, OWI scaled up its semantic engine with the launch of v4. When it comes to AI, major businesses have come to the realisation that after the era of POCs and experimentation, the key question is bringing the technology to scale. The ‘industrial’ version of OWI offers the solution to
French software publisher, a leader in AI-enhanced omnichannel customer experience.
OWI provides the most reliable and user-friendly AI on the market with a contractual reliability of 95%.
Deployed in SaaS or OnPremise mode, our solution enhances the customer experience with proven ROIs ranging from 30 to 200%.
